Effective Date: July 8, 2025

Welcome to Freshnaps.com. These Terms and Conditions (“Terms”) govern your access to and use of our website freshnaps.com (the “Website”), and your purchase of any products offered by Freshnaps, located at:

Address: 4333 Silverstar Road, Unit 170, Orlando, FL 32808, USA
Phone: 949-387-7725 / 949-387-7765
Email: info@freshnaps.com

By using this Website or placing an order, you agree to be legally bound by these Terms. If you do not agree with any part, please do not access or use the Website.

1. Use of the Website

You agree to use this Website only for lawful purposes. You are prohibited from:

• Violating any laws or regulations
• Attempting to hack or compromise the site’s functionality or security
• Reproducing or copying content or products for resale without permission
• Transmitting viruses or malicious code

2. Products and Services

Freshnaps offers a range of pre-moistened multi-purpose cleaning wipes for institutional, personal, and commercial use. Product availability may vary and we reserve the right to limit quantities or discontinue products at any time without notice.

Products shown on Amazon or third-party marketplaces may have their own pricing and terms, which are not managed by Freshnaps.com.

3. Orders & Payments

We accept the following payment methods:

• Visa, Mastercard, Debit & Credit Cards
• PayPal
• Apple Pay

All payments must be made at the time of purchase. We reserve the right to cancel or refuse any order at our discretion, including if fraud or unauthorized activity is suspected.

4. Shipping Policy

• Shipping Area: We currently ship only within the United States.
• Processing Time: Orders are processed within 1–2 business days.
• Delivery Time: Standard delivery is 4–6 business days after processing.
• Express Shipping: Available on request with additional charges.
• Carriers: We may use USPS, UPS, FedEx, or similar courier services.

5. Returns & Refunds

We take hygiene and safety seriously. Therefore:

• Opened products are not eligible for return due to safety reasons.
• Unopened and unused items may be returned within 7 days of delivery.
• Return shipping charges are to be paid by the customer.
• If an exchange is approved, we will bear the cost of sending the replacement item.
• Refunds, if applicable, will be issued to the original payment method once the item is inspected.

To initiate a return, contact us at info@freshnaps.com with your order number and reason.

6. Intellectual Property

All content on this Website—logos, product images, descriptions, designs, and trademarks—is the property of Freshnaps or its licensors. You may not reproduce, distribute, or use any content without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law:

• Freshnaps shall not be liable for indirect, incidental, or consequential damages.
• We are not liable for reactions, misuse, or improper handling of our products.
• In no event shall our liability exceed the purchase price of the product.

8. Third-Party Links

Our Website may contain links to third-party sites (e.g., Amazon listings). We are not responsible for the content, policies, or practices of these external websites.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

10. Changes to These Terms

We may update these Terms at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Website after changes are made constitutes acceptance of those changes.

11. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Orange County, Florida.

12. Contact Information

If you have any questions about these Terms, please contact:Freshnaps
4333 Silverstar Road, Unit 170
Orlando, FL 32808, USA
Phone: 949-387-7725 / 949-387-7765
Email: info@freshnaps.com