Effective Date: July 8, 2025

Freshnaps.com (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website freshnaps.com (the “Website”), and use our services.

By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Website.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (via secure third-party payment gateways)

b) Non-Personal Information

• IP address
• Browser type
• Device information
• Website usage and browsing behavior
• Cookies and tracking technologies

2. How We Use Your Information

We use the collected information to:

• Process and fulfill your orders
• Respond to your inquiries or customer service requests
• Send order confirmations, shipping updates, or promotional emails
• Improve our Website, products, and customer experience
• Prevent fraud or unauthorized activity
• Comply with legal obligations

3. Sharing Your Information

We do not sell your personal data. We may share your information with:

• Third-party service providers, such as payment processors, shipping carriers, and marketing tools (e.g., Google Analytics, Mailchimp)
• Government or law enforcement agencies as required by law or to protect our rights
• Business partners in case of a merger, acquisition, or sale of assets (with user notice, if applicable)

4. Cookies & Tracking

We use cookies and similar technologies to:

• Recognize returning users
• Track shopping behavior
• Improve functionality and user experience
• Serve personalized ads through platforms like Facebook or Google (if applicable)

You may choose to disable cookies via your browser settings, but some features may not function properly.

5. Data Security

We take reasonable technical and organizational measures to protect your personal data, including:

• SSL encryption
• Secure third-party payment gateways
• Limited access to data within our team

However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Your Rights (California / U.S. Customers)

Depending on your location, you may have the right to:

• Access or correct your personal information
• Request deletion of your data
• Opt out of email marketing (via unsubscribe link)
• Request a copy of the data we have about you

To make such a request, email us at info@freshnaps.com.

7. Children’s Privacy

Our Website is not intended for individuals under the age of 13. We do not knowingly collect data from children.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for their privacy practices or content. Please review their privacy policies before providing personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.

10. Contact Us

If you have any questions about this Privacy Policy or your data, please contact:Freshnaps
4333 Silverstar Road, Unit 170
Orlando, FL 32808, USA
Phone: 949-387-7725 / 949-387-7765
Email: info@freshnaps.com